NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems If necessary, set the newly added / renamed printer as the default.Ī secondary “Scan” printer may be added, that is, the “Do not Delete” driver / printer.
NOTE: The name change may take a bit of time (a few minutes), else Restart the computer and log in. In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”) Right-Click on the printer name > Printer Properties > Tab General > Open Control Panel > icon view > Devices and Printers If you want / need to rename the “Copy 1” printer: Try sending your job to the “Copy 1” named printer. If there are two printers in Devices and Printers, Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “ (Copy 1)” version of the driver in Devices and Printers. Select / Answer question “Is print offline?” = YESĪnswering Yesselects the “right doctor” version for these issues. Resource – Choose the right doctor for the jobĬlick the orange Download Nowoption / box There are two types of doctor available for download / installation.
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